Jiwa Debtors – Reversing Debtor Payments

In this article we will be looking at how to reverse a Debtor payment.

In the following example the payment of $500 has been been applied to the wrong debtor account so we need to reverse the entry.

 

 

Step 1: Un-allocate Your Duplicate Payment

To begin lets unallocate the payment from the invoices it has been applied to.

This step is not required if the payment has not been allocated.

Next to the payment click on the lookup icon to activate the Debtor Payments & Allocations form

 

In the Debtor Payments & Allocations form you can see the payment has been allocated to the first 2 invoices.