In this article we will be looking at the Supplier Returns feature in Jiwa specifically raising Supplier Return Requests.
Before proceeding please ensure you have reviewed the article Jiwa PO’s – Supplier Return Codes
The Supplier Returns feature allows you to track your supplier inventory credit claims for both local and imported stock from the initial request right through to the processing of the supplier credit note.
The end to end process is comprised of the following steps.
All three (3) steps do not need to be completed this will be dependant upon the business process you have implemented in managing your supplier returns.
| Supplier Return Request
(Optional step) |
This step is the first in creating a request for the return, replacement or pricing credit with your supplier. There is no impact on the Stock ledger at this stage hence no journal entries are created. |
| Supplier Return Shipping
(Optional step) |
This is the next step in the process and related to goods being returned or exchanged this step transfers the stock to the In Transit location where it will sit until the supplier credit note is received and processed. The stock ledger is updated to reflect the transfer to the In Transit location and journal entries created for the movement. |
| Supplier Return Credit
(Mandatory) |
This is the final step in the process and the only mandatory step as it is the process in Jiwa for raising credit notes with suppliers for local and imported stock. |
If you intend to use Return Requests and/or Return Shipping an In Transit location must be created in each applicable physical warehouse. |
Supplier Return Request
A Supplier Return Request is a request that is recorded in Jiwa for the return, replacement or pricing credit for stock purchased.
As this is only a request there is no impact in the stock ledger, in other words the stock you intend to return is still available for sale in Jiwa.
This is an optional step in the supplier return process if your business process does not include raising requests in Jiwa you can go to the next step Jiwa PO’s – Supplier Return Shipping
From the menu select Purchasing | Supplier Returns | Supplier Return Request from the menu
