In this article we will be looking at how to cancel customer back orders on processed sales orders in Jiwa.
To cancel an order and/or back orders on an unprocessed sales order please refer to our article Jiwa Sales Orders – Cancelling an Order
Lets have a look at our customers back orders by viewing back order information from the Debtor Maintenance form.
Load your required customer into the Debtor Maintenance form
Click on the Customer Activities tab and select the Back Orders sub tab